The V4 platform was a 2-month project to create a complete interaction system design for our digital products. Previously, a V3 platform design had been implemented without much foresight, resulting in a skewed user experience for our target audience. My role involved user testing the V3 platform, drawing insights and action points, laying the foundation for V4, managing a team of designers and coordinating with the developers to achieve our objective and subsequently developing a framework to apply the principles to our upcoming digital products that we create.